Global Privacy Notice

Effective Date: January 1, 2023

This Privacy Notice explains how Patterson Companies, Inc. and its subsidiaries (“Patterson Companies,” “we,” “us,” or “our”) may collect, use and share (collectively, “process”) your personal information.  We are committed to ethical privacy practices that protect your privacy and maintain the security of your personal information.  You should read this Privacy Notice carefully to understand our privacy practices.  If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at privacy@pattersoncompanies.com or 1-800-328-5536.

This Privacy Notice (“Notice”) applies when you engage with us for any reason, including visiting our website, purchasing through one of our e-commerce sites; creating an account; or downloading or using any of our mobile-enabled or desktop solutions (collectively, the “Services”).  Please read the following carefully to understand our practices regarding your personal information and how it will be treated.

This Notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing or events. This Notice does not apply where we act only as:

  • a service provider or data processor, such as when your personal information is processed by us only to fulfill an order received from our customer; or,
  • a HIPAA business associate, such as when your provider may use our practice management services in the United States.

1. Information We Collect

We collect information that you provide directly to us when:

  • You use any of the Services,
  • You create an account or complete details of any profile using the Services,
  • You post, upload or share any material or content through any of the Services (for example if you submit a “success story”, request a demo, or participate in pop-up surveys on our websites),
  • You report a problem with any of the Services, or
  • You make a transaction using one of our Services.

We collect certain personal information from third party sources, such as government agencies when we need to verify your credentials to purchase product or services or financial institutions when we need to validate account payment information.

We may also collect information about you or your business from public sources such as LinkedIn or other business directories.

Categories of Information We Process

When you use the Services, we may use your personal information to verify your identity, process your payment for the services, and learn how you engaged with our website, product, or mobile application.  Below are a list of the categories of personal information we may collect from or about you:

Name and Contact Information: Your first and last name, email address, mailing address, personal phone number, photo, beneficiary and emergency contact details, and other similar data.

Financial information: Bank account details, credit or debit card information, debt and other obligations.  For example, to process any required payment for the Products or Services, we may collect payment information.  We may also need to collect additional financial information if you make an offer for credit to us.  We will determine your creditworthiness in accordance with applicable laws.

National identifiers: Your national ID/passport, citizenship status, national provider or Drug Enforcement Agency number, social security number, or other taxpayer/government identification number.

Demographic Information. This includes your date of birth and gender as well as more sensitive personal information (also known as special category data), including information relating to racial and ethnic origin, religious, political or philosophical beliefs, trade union membership or information about your health, parental status, disabilities, sexual orientation, gender identity, and military status.

Account Information:  Some information you provide to us for your account is required, but you may also choose to provide us with additional information.  For example, shipping addresses, business name and registration information, and information related to your customers.

Identity Information:  Photographs, Photo IDs, passports, or biometric authentication (when enabled on your device), and other information we may collect about the device you use to download our Services or to download documents contained on our website.  When you have a device that enables payment or login capabilities through the use of biometrics (e.g., fingerprint or face ID), we do not collect that personal information from your device.

Transaction Information: Payment type used, date and time, payment amount, billing information, and other related details.

Health Information: Height, weight, age, medications, procedure history, race and ethnicity, and other related information may be collected as a result of your use of the Services.  If you’re in the United States, we treat this information as Protected Health Information subject to HIPAA and our processing of that information is described in our HIPAA Patient Notice of Privacy Practices.  If you’re a resident of the EEA or UK, we treat this information as special categories under GDPR.

Biometric Information: Fingerprint, voice prints, retina scans, analysis of behaviors, hand or face geometry, and other tools or information unique to you.

Customer Feedback and Support: Details in any of your communications with us about or related to your use of the Services, such as when you contact our customer support team or contact us via email.

Location Information:  Information related to your general location, such as through the IP address associated with the device in use.  If you have a mobile application and enable location services, we may also collect your precise geolocation.

Learning or other curriculum information:  When you engage with our learning platform, we collect information related to course taken, time spent and scores.

Other Information:  In some instances, we may collect additional information from third-party sources, but we will notify you where we collect additional categories of data and, where required, will collect your consent before we do so.  For example, we may collect information about you or your business from government agencies for regulatory purposes, or credit reporting agencies, to determine your creditworthiness.

Information Automatically Collected by using the Services

When you use the Services, we may automatically collect and store certain information in our server logs to get a better understanding of how people use the Services, for system administration purposes including system audits, and to ensure we provide a good user experience and customer service. This type of information includes information about when, how, and what parts of the Services you use.

Location Information: Your IP address or mobile device GPS may provide us with your precise or approximate location information.  In some instances, we may collect this information even when you are not using one of our mobile-enabled products.  You can turn this function off and on through the settings options on your device.

Usage Information: Pages or content you view on any of our websites or in our Services, may be collected to provide usage metrics.

Device Information: The device’s unique device identifiers, operating system, setting preferences (e.g., screen resolution), and mobile network information.

Log Information:  Details about how you’ve used our Services, such as when you click on a link to a third-party application, access dates and times, hardware and software information, crash data, and cookie data (when it’s turned on).

Analytics Information: Details and image re-creations about your session engagement is recorded on some of our sites.  Although this functionality is automatically turned on, you can choose to turn it off.  To learn how to do so, you can review our Cookies Policy.

Cookies and Similar Technologies:  You can review our Cookies Policy to learn more about how we collect and process your personal information through the use of cookies, pixels, web beacons and other technologies.

2. How We Use Your Personal Information

Generally, we use your personal information to:

Deliver, Manage, and Improve our Services:  We use this information to enable you to have full use and functionality of the Services.  We may also use your personal information to gather insights about our Services so that we can improve and make your experience better.  For example, if you contact us with a complaint or question about the Services or any of the products or other services that we offer, we may keep a record of that correspondence to improve our Service features and functionality.  Where practical, use of your personal information for insights and improvement of the Services is aggregated and de-identified personal information.

We may collect or process your biometric personal information under the instructions of a data controller. For instance, when our Fingerprint ID feature is enabled, it allows patients or employees of our customers to automate a sign-in or clock-in process.  Some laws regulate the processing of this type of information because it is sensitive personal information. In areas where it is required, we process such data either under the specific instructions of a data controller, or will solicit your consent to perform the processing as required by your local laws. In all cases we will provide you notice of the collection of biometric information.

Ensure the Security of Personal and Confidential Information:  We use your personal information to ensure the security of your use of the Services, any user accounts you may have with us.  This includes protecting individuals, our workforce, and the Company against loss.  For example, we may use your personal information to detect malicious activities meant to access personal information or our systems.

Advertise and Market our Services to you and others:  We use your contact details to communicate with you and provide you with information about our Services which may be of interest to you, where permitted by applicable law.  We collect this information either from you or from third-party sources.  If you do not want us to use your information in this way, you can opt-out by clicking “unsubscribe” in the email footer of the marketing communication that we sent to you.  Please note that if you opt-out from receiving marketing communications, we may still contact you about service-related issues, such as where we may make changes to the Services, any terms and conditions, or this Notice.

Fulfill our Legal and Regulatory Obligations:  We may have to disclose your personal information to courts, law enforcement, or governmental or public authorities.  For instance, we may need to disclose your identity as part of a mandatory reporting obligation for sanctions screening.

Prevent and Detect Fraud, Waste, and Abuse:  We use your personal information to ensure the security of your use of the Services, any user accounts you may have with us and our business, as well as for the purposes of preventing or detecting fraud or abuse of our Services.  For example, we may use your personal information to conduct due diligence when you purchase our products or services to ensure you are eligible to make the purchase.

3. When We Share Your Personal Information

Service Providers:  In some circumstances, it may be necessary for us to share your personal information with a third party in order to provide you with the Services.  For example, we may need to share your personal information with our payment processing partner in order to process your payment of the Services.  These third parties are our service providers and their processing of your personal data will never be for their own purposes.

Between Patterson Company Entities:  To enable to smooth operation of our business, many of our subsidiaries may have to disclose personal information with other Patterson Companies Entities to provide the Services, customer or product support.

At Your Direction: Some of our Services integrate with third-party applications. When you engage with a third-party application, we may need to share certain personal information with the third party and when required, we may need your consent to do so.  In many cases, the third party’s continued use of your personal information will no longer be subject to this Notice.

Your use of any of our online or mobile applications will also be subject to the privacy notices and policies of any app store provider and/or operator (“App Store Provider”) from whom you have downloaded the app.  Please check these third-party privacy notices and policies before providing any personal information to any other website or App Store Provider.

Government, Regulatory, and Law Enforcement Requests:  Many of our Services are regulated under federal, state or other local laws.  For example, regulations of our drug distribution service through Patterson Animal Health and Patterson Dental may require that we notify law enforcement in certain circumstances.  Our law enforcement reporting may require disclosure of your personal or business information.

Sale or Transfer of Ownership:  In cases of a legal change of ownership, including a merger, acquisition, reorganization, or sale of assets, we may transfer or share your personal information with a third party.  We will notify you before your personal information is transferred and your personal information will become subject to a different privacy policy.

4. Storage and Transfer of Your Personal Information

As allowed by laws in your area, the personal information we process may be transferred to, and stored within, a destination outside of your country which may have less strict, or no data protection laws, when compared to those in your country.  We reserve the right to store your personal information outside of your country of residence, in accordance with applicable laws.

5. Children’s Personal Information

Our Services are not intended for use by people under the age of 13.

6. Maintaining the Security of Your Personal Information

We are committed to the continuous improvement of our Services to ensure the integrity of your personal information.  To do so, we have implemented a variety of administrative, technical and organizational measures throughout our Services to help protect against unauthorized access, use or disclosure of your personal information.

We retain personal information collected subject to this Notice for as long as necessary fulfill the purposes for which the information was collected and to comply with applicable laws or regulatory requirements.

7. Residents of the U.K. and EEA

We process your personal information in compliance with the General Data Protection Regulation (“GDPR”) and the ePrivacy Directive.  Our processing of your personal information as described in this Notice will typically be pursuant to one of the following:

  • It is necessary to fulfil a contract that we have in place with you;
  • For our legitimate business interests;
  • Your consent; or
  • Where the processing is necessary for compliance with our legal obligations.

We may process special categories of personal information as defined by the GDPR, but we will only do so where we have a legal basis and the processing is allowed under Article 9.  An example of special categories of personal information is information relating to your medical history, which may include patients’ experiences using our Services.

Your personal information may also be processed by staff operating outside the EEA who work for us or for one of our service providers, for example in the provision of support services. Whenever we transfer your personal information outside of the EEA, we will take legally required steps to ensure that adequate safeguards are in place to protect your personal information and to make sure it is treated securely and in accordance with this Notice. You may contact us for a copy of the safeguards which we have put in place to protect your personal information and privacy rights in these circumstances. Depending on the Services you use, the terms of our Data Processing Addendum may also apply.

Additionally, your local data protection laws provide you the following rights to your data:

  • the right to object or withdraw consent to the processing of your personal information;
  • the right to access a copy of your personal information; and,
  • the ability to erase, restrict or receive a machine-readable copy of your personal information.

You may also update or delete your account(s) as you choose but if you do so, you may be unable to access or us some or all of our Services.  If we deny your request, we will provide you the reason for the denial, such as our legal requirement to retain certain personal information.   We will handle any request to exercise your rights in accordance with applicable law.  If you wish to exercise any of these rights please refer to the “Contact Us” section of this Notice.

8. Residents of California

California law permits you to request certain information about our disclosure of personal information to third parties for their direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, please send us an e-mail or write to us at the address provided in the “Contact Us” section of this Notice, or as we may otherwise advise, and indicate in the subject line that you are a California resident making a “California Shine the Light” inquiry.

Your state law also provides you the following rights to your data: 

  • Access the personal information we have about you;
  • Delete your personal information;
  • Correct personal information;
  • Opt-out of processing of sensitive personal information;
  • Opt-out of the selling or sharing of your personal information; and,
  • Appoint a representative to take these actions on your behalf.

We share limited personal information with trusted third-party partners.  Many of these third parties have integrations into our various products and services.  We share this information to provide you the best opportunity to optimize your use of the Patterson product or service.  If you would prefer to opt-out of these customer lists.

We do not take adverse action against anyone for exercising their rights under applicable laws. However, depending on the nature of your request, you may have limited product access or functionality as a result of us completing your request.

If you wish to exercise any of these rights please refer to the “Contact Us” section of this Notice. You will be asked to verify your identity before we take action on your request.  In some cases, we may not be able to honor your request because we may be required to retain your information to comply with laws or these rights may not apply to our processing of your personal information.  If so, we will tell you the reason your request was denied in our response to you.

You may view the Right to Know chart , which provides more details about the processing of your personal information.  Please note, all personal and business information is subject to disclosure to law enforcement upon a verified legal request to do so.

9. Contact Us

If you have a privacy concern or question related to this Notice, you may contact or write to us at:

Patterson Companies

Attn: Privacy Officer

1031 Mendota Heights Road

Saint Paul, MN 55120

Telephone: (+1) 800.328.5536

Email: privacy@pattersoncompanies.com

10. Changes to this Notice

From time to time, it may be necessary for us to update this Notice with more relevant information or to otherwise comply with legal obligations.  When we make updates, we will notify you in advance of any changes and provide you copies of previous versions for as long as they are maintained.

11. Our Services

As mentioned above, this Notice applies when we process your personal information through a variety of our Services.  Our Services include:

  • Our Websites
    • Pattersoncompanies.com
    • Pattersonvet.com
    • Animalhealthinternational.com
  • Our Mobile and Web-based Applications
    • Dolphin Anywhere
    • FUSE
    • ACT
  • Our Desktop Products
    • Dolphin Imaging

Last Updated: December 31, 2022

Patterson Candidate and Employee Privacy Notice

Does this Notice Apply to You?

This Privacy Notice (“Notice”) describes how Patterson Companies, Inc. and its subsidiaries (collectively, “we”, “us”, “our” or “Company”) collect and use your personal information.  This Notice applies in all of the following circumstances:

  • You apply for an employment position with us;
  • You are employed by one of our partners, but are assigned to or supporting the Company;
  • We source your information from an unaffiliated third-party company, for example, if we find you on a professional social media site; or,
  • You have accepted an offer of employment with us.

Information about This Notice

The privacy of your personal information is important to us. We are committed to handling personal information responsibly and in accordance with applicable law. We are also committed to ensuring the security of your personal information and use a variety of technical and organizational measures to protect your information from unauthorized use, access or disclosure.

This Notice explains (1) what personal information we collect about you, (2) how we use this information, (3) how we protect and manage this information, and (4) your rights to this information.

Information We Collect About You

We collect, use, and maintain (collectively “process”) different types of personal information about you in the regular course of business operations.

If you are a prospective employee, job candidate or applicant, we process your personal information to determine your qualifications and fit for employment with the Company.  This may include interview assessments, background screenings, and other screening methods.

As an employee, we process your personal information, including your dependents, beneficiaries and other individuals associated with your employment, to manage our employment relationship with you and your workplace facilities/information systems interactions.  For example, to manage or maintain your benefits, we may need to collect personal information about your spouse, domestic partner, or children to extend those benefits to them.

If you are employed by one of our partners, we process your personal information to maintain your engagement and access to our facilities and information systems.

The categories of personal information we process can include the following:

Name and contact information. Your first and last name, employee identification number, email address, mailing address, personal phone number, photo, beneficiary and emergency contact details, and other contact data.

National identifiers. Your national ID/passport, citizenship status, residency and work permit status, social security number, or other taxpayer/government identification number.

Employment details. Your job title/position, office location, offer letter, hire date, termination date, salary or hourly rate of pay, performance history and disciplinary records, leave of absence, sick time, and vacation/holiday records.

Spouse/partner and dependents’ information. Your spouse and dependents’ first and last names, dates of birth, and contact details. This information is usually always collected and processed for benefits administration.

Reference information.  Name, title, contact information for those you may use as references for your employment with us.

Background information. Academic and professional qualifications, education, CV/Resume, and where permissible under applicable laws, criminal records data.

Learning and Development.  We collect information related to your learning and development through our various tools, such as late completion of mandatory trainings.

Health Information.  Height, weight, health status, or treatment information provided directly by you such as through a pre-employment physical, or through a qualified health program (i.e., medical leave, drug screening, Company sponsored wellness program, etc.).

Video, voice, and image. We may collect and use video, voice and image data about you, subject to the requirements of local law, and any consultation requirements with worker representatives.

Financial information. Bank account details, tax information, salary, retirement account information, company allowances and other information necessary to administer payroll, taxes, and benefits, including expense reimbursement.

Information collected from your use of Company Assets. Emails sent and received, building and information system access, system and application usage when accessing and using our buildings and assets.

Demographic information. This includes your date of birth and gender identity as well as more sensitive personal information (also known as special category data) including information relating to racial and ethnic origin, religious, political or philosophical beliefs, trade union membership or information about your health, parental status, disabilities, sexual orientation, gender identity, and military status.

We may process this information for a variety of reasons including:

  1. Where it is necessary to comply with local requirements and applicable law. For example, we may use this information to comply with anti-discrimination laws and government reporting obligations;
  2. To monitor and ensure we maintain accountable for an inclusive work environment through diversity and equality of treatment and opportunity; and,
  3. To provide work-related accommodations or adjustments, to provide health and insurance benefits to you and to your dependents.

Where the processing of this information is not required by law, you may choose not to provide that information to us.  We will provide a notice at the time the information is collected, and where required, ask for your consent to process your information.

We may also collect personal information about you from third parties or public sources as needed to support the employment relationship or to engage with you concerning job opportunities with us. For example, before and during the course of your employment or assignment with us, we may collect information from public social media sources, such as your LinkedIn profile, for recruitment purposes.  Also, we may engage with a search firm to fill a role and receive your resume and other personal information through our engagement with that company.

We may conduct background screenings, to the extent permitted by law, through a third-party vendor for information about your past education, employment, credit and/or criminal history.  Additionally, if there is an investigation of an employee matter, we may obtain information relevant to the incident from external sources including private parties, law enforcement or public sources like news sources and public social media posts.

How We Use Your Personal Information

We collect your personal information for the purposes listed in this section.  In some cases, collection of this information may be optional and you can choose not to provide it; however, in other cases, failure to provide necessary personal information may prevent us from being able to carry out these tasks and/or comply with our legal obligations.

1. To administer your employment, offer letter, or other commitments we’ve made to you

We process your personal information primarily for the purpose of managing our employment or working relationship with you, to fulfill our contractual or legal obligations, or applicable internal policies, including payroll, benefits administration, pension and retirement administration, and tax reporting.  For example, we will need to process your personal information in order to manage our employment relationship with you and pay you.

We may also use information collected from third parties to perform these duties.  For example, if you were assigned to us through an assignment at your employer, we may use information provided to us by your current employer to evaluate your fit for a particular role.

We do not use your learning and development information to profile you or create insights related to your fit for a future role, current role, or to evaluate your performance (except as it relates to satisfactory completion of required or mandatory training requirements).

2. Other legitimate business purposes

We also may collect and use your personal information when it is necessary for other legitimate purposes, such as general personnel administration, our workforce directories, to send you gifts, notices or other items, general business management and operations, disclosures for auditing and reporting purposes, internal investigations, management of network and information systems security and business operations, provision and improvement of employee services, physical security and to protect the safety and well-being of employees and others.

Legally required purposes:  We may use your personal information when we consider it necessary for complying with laws and regulations, including collecting and disclosing personal data as required by law (e.g., for minimum wage, working time, tax, health and safety, anti-discrimination laws, global migration), under judicial authorization, or to exercise or defend the Company’s legal rights.

We may also use special applications and systems that record employee performance metrics, such as sales related or code databases for a variety of purposes, including: business operations; reviewing, rewarding and coaching employees on their performance; and, administration and assessment of trainings. We may also process your personal data to investigate potential violations of law or breaches of our internal policies.

3. Other uses of your information

Where it is legal to do so, we also may collect your internal usage of our products, services and internal applications and tools including business data created by employees and other staff, to measure and improve these products; use of your data for product improvement may include human and machine review of the information to train models and improve machine learning for our products and services. Where required by law, we will seek your consent to such uses; and where your consent is sought, we will ensure your consent is knowing, truly voluntary, and that you suffer no adverse consequence from any decision to withhold or revoke your consent.

We commit to only using your personal information for the purposes for which it was collected, unless we reasonably consider that we need it for another purpose that is compatible with the original purpose and there is legal basis for the further processing. For example, you may provide personal information to us while researching job openings, but once you apply for a specific role, we may need to process your personal information based on other legal basis for processing.

Sharing of Your Personal Information

We will only share your identifiable personal information with those who have a legitimate need for it. When third parties are permitted to access personal information, we will make sure the information is used in a manner consistent with this Notice (and any applicable internal data handling guidelines consistent with the sensitivity and classification of the information). Your personal information may be shared with other third parties, including service providers, for legitimate purposes as follows:

  1. In order to carry out the uses of personal information described above (See: Why We Process Personal Data);
  2. To enable third parties to provide services to us. Categories of recipients of personal information would include financial investment service providers, applicant tracking services, insurance providers, pension administrators and other benefits providers, payroll support services, relocation, tax and travel management services, and health and safety experts;
  3. To comply with our legal obligations, regulations or contracts, or to respond to a court order, administrative or judicial process, such as a subpoena, government audit or search warrant. Categories of recipients would include parties to contracts, judicial and governmental bodies;
  4. In response to lawful requests by public authorities (such as national security or law enforcement);
  5. To seek legal advice from external lawyers and advice from other professional advisers such as accountants, management consultants, etc.;
  6. As necessary to establish, exercise or defend against potential, threatened or actual litigation (such as adverse parties in litigation);
  7. Where necessary to protect the Company, your vital interests, such as safety and security, or those of another person;
  8. In connection with the sale, assignment or other transfer of all or part of our business (such as a potential purchaser and its legal/professional advisers); or,
  9. Otherwise at your direction.

We may share aggregated or de-identified personal information for additional purposes, but those purposes will never identify you or another individual. For example, we may share aggregate data about employee health status with a third party to ensure our employee health program supports everyone’s mental and physical well-being.

Workforce Systems Security and Monitoring

We monitor our information technology and communications systems through automated tools such as network authentication and wireless connectivity hardware and software, anti-malware software, website filtering and spam filtering software, security software for cloud-based applications, and mobile device management solutions.  The primary purpose of this monitoring is to protect the Company, our employees, customers and business partners, for example, proof of business transactions and recordkeeping; protection of confidential information and company assets; and, investigating allegations of violations of Company policy or laws.

We also monitor our offices, and other work locations and facilities, through video monitoring like closed-circuit television (“CCTV”) and badge scans for security purposes.

You should be aware that any message, files, data, document, facsimile, audio/video, social media post or instant message communications, or any other types of information transmitted to, through or from, received or printed from, or created, stored or recorded on our communications systems and assets (included via the use of personal devices accessing corporate IT systems) are presumed to be business-related and may be monitored or accessed by us in accordance with applicable law and workplace agreements (such as works council agreements), and subject to our internal policies concerning access to and uses of such information.

Data Storage and Transfers

Patterson operates physical offices in three countries: United States, Canada, and United Kingdom and as a result, your personal information may need to be transferred to countries outside of where it was originally collected. For example, because we are headquartered in the United States, information collected in other countries is routinely transferred to the United States for processing.  Any transfer of personal information will comply with applicable laws and legislation. Generally, we use Model Clauses as our compliance mechanism to transfer personal information subject to UK General Data Protection Regulation to the United States.

We retain personal information collected subject to this Notice for as long as necessary fulfill the purposes for which the information was collected and to comply with applicable laws or regulatory requirements.

Residents of the European Union, EEA, and United Kingdom

In addition to the information shared above, EU, EEA and UK individuals have certain rights under applicable data protection laws such as the EU General Data Protection Regulation.  Those rights include the right to:

  1. Request access to and obtain a copy of your personal information;
  2. Request correction of personal information you have provided;
  3. Request erasure (or deletion) of personal information that is no longer necessary to fulfill the purposes for which it was collected, or does not need to be retained for other legitimate purposes;
  4. Restrict or object to the processing of your personal data; and
  5. If applicable, request your personal data be ported (transferred) to another company.

To make a request to exercise one of the above rights, please contact us using one of the methods provided below. We will consider and honor any requests in accordance with applicable data protection laws.  To protect your information, we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you.  If we charge a fee for this, we will advise you in advance.

If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time.  Please note however that this will not affect the lawfulness of the processing before its withdrawal.

You may complain to a data protection authority about our collection and use of your personal information.  You may contact your local data protection authority to do so.

Residents of California

Effective, January 1, 2023, if you’re a resident of California you have additional rights to your personal information.  You may request that we:

(1) provide you a copy of the personal information we have about you,

(2) request that we delete the personal information we have about you,

(3) opt-out of certain processing of sensitive personal information or automatic decision making,

(4) opt-out of the selling or sharing of personal information, and

(5) you may elect to appoint an Authorized Agent submit these requests on your behalf.

To do so, you may submit the request by one of the methods listed in the Contact Us section, below.  You will be asked to verify your identify before we take action on your request.  Additional documentation may be required if you choose to have an Authorized Agent submit this request for you.  We will not discriminate against you for exercising your data rights as permitted under applicable law.

Please note that our legal obligations to retain certain data may override your legal rights to delete that information.  For example, we may be unable to delete information related to your stock administration or health benefits because other laws require that we maintain that information for a period of time.  If we deny your request to exercise your right, we will inform you why the request was denied.

You may view the Right to Know chart , which provides more details about the processing of your personal information.

You may submit your requests or questions related to these rights to privacy@pattersoncompanies.com or by phone at 1-800-328-5536.

Contact Us

If you have a privacy concern or question related to this Notice, you may contact privacy@patterson.com or write to us at:

Patterson Companies

Attn: Privacy Officer

1031 Mendota Heights Road

Saint Paul, MN 55120

Telephone: (+1) 800.328.5536

Patterson will never discriminate against you for exercising your rights.

Updates to this Notice

From time to time, it may be necessary for us to update this Notice with more relevant information or to otherwise comply with legal obligations.  When we make updates, we will notify you in advance of any changes and provide you copies of previous versions for as long as they are maintained.

Last Updated: December 1, 2022.